Tag Archives: consumer voice


Can an Ombudsman Help You? An Interview with Amity Overall-Laib

Amity Overall-Laib of the National Long Term Care Ombudsman Resource Center (NORC) speaks up about how to find resources to help improve the quality of life in long term care facilities for the elderly and what you can do to help.
Posted on December 7, 2013 by Kimberly Lane (Blog Writer, SevenPonds)

Today SevenPonds speaks with Amity Overall-Laib, a representative of the National Long Term Care Ombudsman Resource Center (NORC) in Washington DC. Throughout her career she has championed the practice of individualized care and of cultural change for elderly residents living in … Continue reading →

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